Codes retour erreur
Codes retour erreur
Lors d'une transaction, il est possible de lancer une erreur spécifique en renseignant un cryptogramme spécifique (colonne « Cryptogramme de test » ci-dessous).
Retour de l'API
| ResultCode | ResultMessage |
|---|---|
| 000000 | Success |
| 000201 | Merchant not informed |
| 000202 | ID not recognized |
| 000203 | IP not authorized |
| 000204 | Data error |
| 000205 | Data error |
| 000206 | Order total anomaly |
| 000207 | OrderId not specified |
| 000208 | OrderId with paid transaction not found |
| 000209 | Bill not specified |
| 000210 | Waiting for customer's IBAN |
| 000211 | Shopiles does not have enough credit to refund the customer |
Opération échoué
| ResultCode | ResultMessage | More information | Cryptogramme de test |
|---|---|---|---|
| 001999 | Generic Operation error | Mangopay has no information for the bank yet | |
| 001001 | Unsufficient wallet balance | The wallet balance doesn’t allow to process transaction | |
| 001002 | Author is not the wallet owner | The user ID used as Author has to be the wallet owner | |
| 001011 | Transaction amount is higher than maximum permitted amount | ||
| 001012 | Transaction amount is lower than minimum permitted amount | ||
| 001013 | Invalid transaction amount | 313 | |
| 001014 | CreditedFunds must be more than 0 (DebitedFunds can not equal Fees) |
Erreurs Web
| ResultCode | ResultMessage | More information |
|---|---|---|
| 001030 | User has not been redirected | The user never gets the payment page and never opens the Payline session |
| 001031 | User canceled the payment | The User clicks on "Cancelled" on the payment page |
| 101002 | The transaction has been cancelled by the user | The User clicks on "Cancelled" on the payment page |
| 001032 | User is filling in the payment card details | The user is still on the payment page (Payline session) |
| 001033 | User has not been redirected then the payment session has expired | The session has expired so the Payin Web is failed. The user has gone on the payment page |
| 001034 | User has let the payment session expire without paying | The user went to the payment page but let the session expired. So the Payin Web has failed |
| 101001 | The user does not complete transaction |
Erreurs de carte
| ResultCode | ResultMessage | More information | Cryptogramme de test |
|---|---|---|---|
| 105101 | Invalid card number | 314 | |
| 105102 | Invalid cardholder name | The card holder name given doesn’t match the real owner of the card | |
| 105103 | Invalid PIN code | 355 | |
| 105104 | Invalid PIN format |
Transaction refusée
| ResultCode | ResultMessage | More information | Cryptogramme de test |
|---|---|---|---|
| 101101 | Transaction refused by the bank (Do not honor) | The error "Do not honor" is a message from the bank. You could get it for several raisons: Maximum amount spent per month has been reached on this card // Maximum amount spent on internet per month has been reached on this card // No more funds on bank account | 305 |
| 101102 | Transaction refused by the bank (Amount limit) | You will get this error if the user reached a bank amount limit. It could be: Maximum pre authorized amount reached // Maximum amount spent per month has been reached on this card // Maximum amount spent on internet per month has been reached on this card | 351 |
| 101103 | Transaction refused by the terminal | 358 | |
| 101104 | Transaction refused by the bank (card limit reached) | 360 | |
| 101105 | The card has expired | ||
| 101106 | The card is inactive | The card is not active accourding to the bank and can therefore not be used | |
| 101410 | The card is not active | The card has not been disabled on Mangopay and is no longer useable | |
| 101111 | Maximum number of attempts reached | Too much attempts for the same transaction | 338 |
| 101112 | Maximum amount exceeded | This is a card limitation on spent amount | |
| 101113 | Maximum Uses Exceeded | Maximum attempts with this cards reached. You must try again after 24 hours | |
| 101115 | Debit limit exceeded | This is a card limitation on spent amount | 361 |
| 101116 | Amount limit | The contribution transaction has failed | |
| 101199 | Transaction refused | The transaction has been refused by the bank. Contact your bank in order to have more information about it |
Problème de fraude aux transactions
| ResultCode | ResultMessage | More information | Cryptogramme de test |
|---|---|---|---|
| 008999 | Fraud policy error | ||
| 008001 | Counterfeit Card | ||
| 008002 | Lost Card | A "lost card" error is a rule carried by the bank which deactivate a card due to too many payments (or attempts). In Sandbox, just choose another card, this one will be reactivated soon (the day after). In Prodcution, the card is blocked for the day or concidered as fraudulent by the bank | 341 |
| 008003 | Stolen Card | Similar to 008002 | 343 |
| 008004 | Card bin not authorized | ||
| 008005 | Security violation | 363 | |
| 008006 | Fraud suspected by the bank | 334 | |
| 008007 | Opposition on bank account (Temporary) | ||
| 008500 | Transaction blocked by Fraud Policy | ||
| 008600 | Wallet blocked by Fraud policy | ||
| 008700 | User blocked by Fraud policy |